Customer Feedback Summary

4.5 out of 5 Based on 500+ ratings

Overall, 81% of our customers gave us a 4 or 5-star rating, frequently highlighting the speed of transactions, on-time deliveries, and our friendly staff. Customers found our online shopping process easy and appreciated the good deals available.

However, 10% of customers shared concerns about delivery delays and communication during those times. Some also mentioned longer wait times at our stores and suggested improvements in customer service response time.

This summary reflects the range of experiences our customers have shared, and we’re committed to using this feedback to make continuous improvements.

Lady Vallery GravinoStandard Delivery
Very smooth transaction from placing the order to the delivery process. They also have discounted selections. Great service overall.
Glydel SingsonStandard Delivery
Hassle free, convenient to use UI
roberto cruzStandard Delivery
Item ordered arrived on time as agreed with no fuss.
Mark CStandard Delivery
Item ordered arrived on time as agreed with no fuss.
ALDRIN SOMERAStandard Delivery
Deliver on time as expected and super easy transaction online no need to wory about the product.
Michael HicksStandard Delivery
When I was at the store in Muntinlupa nobody there had the time of day for me. They would just look at me. So I'm forced to make my purchases online. A plus is you delivered ahead of schedule. Thank you.
Maria Bernadette EleazarStandard Delivery
The entire experience was smooth, from choosing the products to check-out and delivery. Anson’s built a system that makes it convenient for customers like me. One suggestion: it would be helpful to provide an ETA upfront. When I raised a ticket, the team responded quickly and gave me the info I needed. No hassle at all. I appreciate how seamless my first transaction was. Good job, team!
MARK EDCEL LOPEZStandard Delivery
it was awesome just the payment is slow
Consuelo RoteaStandard Delivery
Very helpful and courteous staff. Goes an extra mile to assist customers and make them satisfied
Cecille EligioStandard Delivery
Fast order Fast delivery With installment plan Much discount for online purchase
LAYDA VALDEZHow can we improve?
delivery is set at 9am-3pm, arrived almost 7pm
Maria Cristina CabreraStandard Delivery
Merchandise delivered as promised per schedule, good packaging.
Darren VenturinaStandard Delivery
Cheaper price. Fast delivery. Nice staff.